This book of ASA presents key considerations for FBO managers and prepares college-level students for this competitive business field. It covers the history of general aviation and the scope of the industry today, and examines all elements of FBO operations, including line service, aircraft maintenance, flight operations, aircraft sales, aircraft charter, customer service, and more.
As a management resource, this book examines methods of acquiring a business aircraft, management and organizational functions, risk management, financial planning, and human resources, and presents current and future challenges facing FBOs.
Each chapter contains resources to aid readers' learning, including definitions of key terms, review questions, and real-world scenarios to help students apply their learning to the challenges faced by FBOs.