Payment, Shipping and Warranties

PAYMENT OF THE PURCHASE

Purchases made in BuckerBook can be paid by using any of the following systems:

Bank transfer: You can make the payment by means of a bank transfer to the bank account indicated for this purpose, indicating the order reference in the concept. This system is allowed for purchases of any amount, both from within and outside the national territory. For this purpose, BuckerBook will directly provide the customer with his bank details. The customer has 48H to send the proof of payment to buckerbook@buckerbook.com, or the order will be cancelled and a new order will have to be placed.

In case of any doubt at the moment of the contracting process, the customer can contact BuckerBook at the telephone number 91 782 52 51 or through the following email address buckerbook@buckerbook.com.
PayPal: The customer will be able to pay through the most secure payment platform, using his account and with a surcharge of 3,4% + 0,35€. You also have the option to purchase at 3 months interest free through this platform.
Credit or Debit Card: The customer can pay by credit or debit card through the RedSys payment platform with any payment card, only with double security verification.
Financed with Cetelem: The customer will be subject to the external conditions of the company Cetelem marked throughout the payment process, and it will be an agreement unrelated to BuckerBook, which will send the products once the deferred payment with Cetelem has been confirmed.

Cetelem

INFORMATION PRIOR TO CONTRACTING

The user or client may access the General Conditions of use and navigation of this WEBSITE through the "Legal Notice" section, which can be accessed directly through the link included in the home page.

The user declares to know and accept expressly what is stated in the previous sections.

The user also declares to know and accept the General Contracting Terms and Conditions that are included below, as well as any other particular or specific terms and conditions that may be established for the purchase of certain BuckerBook products, which will be duly indicated on screen during the navigation.

Once the purchase has been made and as soon as possible, BUCKER BOOK, S.L. shall send the user an e-mail confirming the purchase made.

The order confirmation and proof of purchase shall not be valid as an invoice.

BUCKER BOOK, S.L. reserves the right to cancel the user name and password and, therefore, the access to BuckerBook of those registered users who have outstanding debts with this company.

GENERAL TERMS AND CONDITIONS OF PURCHASE AND THEIR ACCEPTANCE

These General Terms and Conditions shall expressly regulate the commercial relations arising between BUCKER BOOK, S.L. and the users or customers who contract the products offered by this company through BuckerBook.

They have been drawn up in accordance with the regulations in force on the matter and, specifically, in accordance with the provisions of the following legal texts:

Law 34/2002, on Information Society Services and Electronic Commerce.
Law 7/1998 on General Contracting Conditions.
Royal Decree 1906/1999 regulating telephone or electronic contracting with general conditions in development of article 5.3 of Law 7/1998.
Law 26/1984 General Law for the Defense of Consumers and Users.
Law 7/1996 on the Regulation of Retail Trade.
Law 59/2003 of December 19, 2003 on electronic signature.
Law 23/2003 of July 10, 2003 on guarantees in the sale of consumer goods.
These General Conditions of Purchase must be complemented with the General Conditions of use and navigation established for BuckerBook as well as any other Particular or specific contracting Conditions that may be established in each case.

Both browsing and the purchase of any of BuckerBook's products implies the acceptance as a user, without reservation of any kind, of each and every one of the subsequent General Terms and Conditions of Purchase as well as, if applicable, of the Particular or Specific Terms and Conditions.

BUCKER BOOK, S.L. may, at any time and without prior notice, modify these General Terms and Conditions and any Specific Conditions that may be included, by publishing such modifications on BuckerBook's own website, so that they may be known by the customers.

FORMALIZATION OF THE PURCHASE-SALE

PRODUCTS OFFERED
BuckerBook shall display at any time the products for sale together with their characteristics and price. BUCKER BOOK, S.L. reserves the right to decide at any time the products offered to users or customers. BUCKER BOOK, S.L. may at any time add new products to those included therein, which shall be governed by the provisions of the General Terms and Conditions in force at that time. Likewise, BUCKER BOOK, S.L. reserves the right to stop providing access, at any time and without prior notice, to any of the products offered on BuckerBook.
PRICE INDICATION
The price of each product will be displayed on screen. The prices on screen will be indicated in the currency selected by the customer, at the daily exchange rate against the Euro, and include the corresponding Value Added Tax (VAT) and any other applicable tax. The prices shown on the screen will at all times be those in force. In the case of orders placed from territories where, in accordance with current legislation, the aforementioned tax is not applicable, it will be deducted at the time of invoicing. In case of offers, these will be duly indicated on the screen.
INDICATION OF STOCK
The stock or availability of each product will be reflected in the product page, in an approximate and orientative way, without being an exact information. Therefore, in order to confirm the exact stock of a product, the user or customer must contact BuckerBook and inquire through the customer service team about the stock of the desired product.
ESTIMATED DELIVERY DATE
On the product page, an estimated delivery date will appear, and it will be only for guidance purposes, and these deadlines may vary depending on stock, shipping method, or any other circumstance that may arise. BuckerBook specifies that this date is approximate.
GIFT WRAPPING
The possibility of gift wrapping the order is offered at the end of the order, free of charge. Therefore, BuckerBook will make every effort to meet these customer requests. A delivery note with the content of the order will be included in the order.

AVAILABILITY

BUCKER BOOK, S.L. undertakes to show the approximate availability of the product at the time of purchase. If, due to stock shortage, the availability is not correct, BuckerBook undertakes to start sending the order with all the products or to refund the amount within a maximum period of 15 (FIFTEEN) working days, the customer being always informed about his order.

In the event that it is not possible to comply with this delivery period, BuckerBook customer service will contact the customer to inform him and, if the customer and BuckerBook agree, this period may be extended as agreed upon. If not, the order will be cancelled or exchanged and the refund will be processed immediately, even if the customer requests it before the deadline.

SHIPPING COSTS

Shipping costs outside the Peninsula are subject to change and may result in a small variation of the shipping cost. Orders to Ceuta, Melilla, Canary Islands and non-European Union countries are subject to customs charges over which BuckerBook has no control and for which BuckerBook is not responsible in any case. This payment will always be the responsibility of the recipient of the goods or buyer, which is why before making your purchase, it is recommended to consult with your customs office for more detailed information in this regard.

SHIPPING METHODS

Shipments will be made by the carrier chosen by the customer at the time of purchase, leaving BuckerBook always the possibility to use a faster delivery service at no extra cost.

BuckerBook does not guarantee that the delivery time of the couriers will always be as specified and may vary for reasons beyond BuckerBook's control.

WARRANTIES

All products purchased from BuckerBook are guaranteed against defects for a period of 2 (TWO) Years.

BuckerBook will never be responsible for sending products to be repaired under warranty, if the manufacturer does not cover them.

If you have received defective goods, you must notify us within a maximum period of 2 months. Returns will always be accepted following the procedure described in the section "Warranties and Returns", at no cost to the customer.

The Law 23/2003 of July 10, 2003, of Guarantees in the Sale of Consumer Goods gives you, as a customer, the following rights:

Exercise of rights:

The seller shall be liable for any lack of conformity that exists at the time of delivery of the good.

The seller's liability shall be extended for a period of two years from the delivery of the good.

Right to repair and replacement of the non-conforming product:

If the purchased product is not in conformity with the contract, the customer may choose between demanding the repair or replacement of the same, unless one of these options proves impossible or disproportionate. For these purposes, any form of remedy shall be deemed disproportionate if it imposes costs on the Seller which, in comparison with the other form of remedy, are unreasonable, taking into account the value the good would have if there were no lack of conformity, the relevance of the lack of conformity and whether the alternative form of remedy could be carried out without major inconvenience to the Consumer. This repair and replacement:

Shall be free of charge for the Consumer (if the repair is included in the warranty period of the product in question).
It will be carried out within a reasonable time and without major inconvenience to the consumer.
The repair will suspend the computation of the two-year period for expressing the lack of conformity of the good until the delivery of the repaired good.
The replacement will suspend the two-year period for expressing the lack of conformity of the good until the delivery of the new good.
The consumer will not be able to demand the replacement of the good in cases of non-fungible goods, nor in the case of second-hand goods.

Right to price reduction and termination of the contract:

The price reduction and the rescission of the contract shall proceed, at the consumer's choice, when the consumer could not demand the repair or replacement and in cases where these have not been carried out within a reasonable time or without major inconvenience to the consumer. The price reduction must be proportional to the difference in value between the value that the good would have had at the time of delivery, if it had been delivered in accordance with the contract, and the value that the good actually delivered had at the time of delivery. However, the termination of the contract shall not proceed when the lack of conformity is of minor importance.